Privacy Policy
At Carlinkit Factory, accessible from https://www.carlinkitfactory.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
When you visit our website, place an order, contact us, or engage with our services, we may collect the following types of information:
a. Personal Information
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely by third-party payment gateways)
b. Automatically Collected Information
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device information (mobile/desktop)
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To send order updates and confirmations
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
- To prevent fraud and ensure the security of our platform
- With your consent, to send promotional emails and product updates
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service providers (e.g., payment processors, logistics partners)
- Government authorities if required by law or legal process
- Marketing platforms only with your consent for promotional communications
All third-party partners are bound by confidentiality agreements and data protection obligations.
4. Data Security
We use industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. These include SSL encryption, secure servers, and regular system monitoring.
5. Your Rights
As a user, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict the processing of your data
- Withdraw consent at any time for data processed on the basis of consent
To exercise any of these rights, please contact us at the email address provided below.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. They help us remember your preferences and analyze website traffic.
You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
- Email: service@carlinkitfactory.com
- Phone: +86199 2533 6694
- Address: No. 279 Chiling Road, Chiling Road Street, Tianxin District, Changsha City, Hunan, 410111, China
- Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (China Standard Time)